(last update date 02-02-2023)
We hereby inform you about the personal data we collect from you. You can read why we need certain personal data, what we do with it and what your rights are with regard to the collection of this data.
We are BED’R Housing & Hotels B.V., hereinafter jointly referred to as: Hotel Watertoren West or “we/us”.
Our address is: Doctor C. Hofstede de Grootkade 48, 9718 KC Groningen Our telephone number is: (+31) 050 211 5917
If you have any questions about your privacy or about this statement, please contact our reception. You can reach him/her by calling or by sending an email to firstname.lastname@example.org
It is also possible that we collect personal data from you because you visit our location. We use camera surveillance (CCTV) within our buildings and on our grounds.
At our location we offer secure isolated internet per suite and free public internet. Hotel Watertoren West does everything within its power to keep the internet as safe as possible, but use is at your own risk.
Why do we collect personal data?
Hotel Watertoren West uses this data for the implementation of the relevant agreement (for example, processing a reservation, and communication with the guest/customer about the reservation), for its other services and for sharing information with the customer/guest about products. and services of Hotel Watertoren West.
Legal basis for collecting your personal data
If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally only collect personal information from you if we have your consent to do so, if we need the personal information to perform a contract with you, or if the processing is in our legitimate interests and not overridden. pushed by your data protection interests. or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not ( as well as the possible consequences if you do not provide your personal data).
Similarly, if we collect and use your personal information based on our legitimate interests (or those of a third party), we will make clear to you what those legitimate interests are at the relevant time.
Retention period of your personal data
We do not store your personal data longer than necessary, unless we have a legal obligation to keep your personal data longer. Our basic principle is that we only keep personal data for as long as necessary to provide you with our products and/or services. After this, we will delete or anonymise your personal data as far as possible.
How we secure your personal data
We use appropriate technical, organizational measures and we regularly evaluate and improve according to the General Data Protection Regulation GDPR guidelines.
To whom do we pass on your personal data?
In all cases, the police and the Ministry of Justice may request us to pass on personal data in the context of an investigation or in connection with public order.
Partners for the booking process. To be referred to as Mews Systems B.V.
Your rights regarding your personal data
You have the right to obtain information from us about how we process your personal data. In addition, you are also entitled to a copy of the personal data that we have stored. You also have the right to correct, update, hide or delete your data from our archive, and to report misuse of your personal data.
If you have complaints about how we handle your privacy and you feel that we are not helping you properly, you have the right to submit a complaint. You can submit this complaint to the Dutch supervisory authority for privacy matters: the Dutch Data Protection Authority (AP Autoriteit Persoonsgegevens). You can read how to submit a complaint at www.autoriteitpersoonsgegevens.nl.
Of course we hope that the latter is not necessary. And we hope that you have felt familiar and safe during your stay at Hotel Watertoren West.
Special personal data
As a rule, we do not require any special personal data from you. However, it is possible that you still provide us with special information. For example, because you communicate dietary requirements or report that you are disabled. This in connection with access to our location or assistance. This information helps us to provide you with the best possible service. If possible, this data will be anonymized. In any case, they will be destroyed as soon as possible.